Terms of Service
Terms of Service
Last Updated: September 21, 2026
Welcome to Aurenexa. These Terms of Service govern your access to and use of the Aurenexa online store (the “Site”) and any purchases made through the Site.
By accessing the Site, creating an account, or placing an order, you agree to these Terms of Service and the other policies published on the Site.
Aurenexa is an online retail store operated by Shanxi Xinjin Alcohol Trading Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through the Aurenexa online store.
Brand: Aurenexa
Legal Entity: Shanxi Xinjin Alcohol Trading Co., Ltd.
Registered Address: No. 20501, 5th Floor, Unit B8, Wangke Langrunyuan Pinyuan, 721 Huifeng Street, Anning Subdistrict, Yuci District, Jinzhong City, Shanxi Province
Email: service@aurenexa.com
1. Intellectual Property & Content
All content available through the Aurenexa online store, including product photography, videos, brand names, logos, descriptions, graphics, illustrations, packaging concepts, indoor garden styling content, plant-care presentation, product presentation, website design, written materials, and other creative content, is owned by, licensed to, or lawfully used by Aurenexa or the applicable rights holder and is protected by applicable intellectual-property laws.
We Welcome: You may share photographs or videos of your Aurenexa products, indoor plant arrangements, watering routines, home greenery, plant-care moments, and everyday garden rituals on social media and tag us where appropriate.
We Prohibit: You may not copy, reproduce, modify, distribute, commercially resell, impersonate, scrape, republish, or otherwise misuse Aurenexa images, logos, text, videos, designs, or other protected content without prior written authorization.
Nothing in these Terms grants you ownership of Aurenexa intellectual property or any unrestricted right to use protected brand materials.
2. Accuracy of Information
We make reasonable efforts to provide accurate product descriptions, specifications, colors, dimensions, materials, finishes, included components, intended uses, features, and photography.
Actual product appearance may vary slightly because of:
Lighting · Photography · Screen settings · Device displays · Production variation · Material characteristics · Wood grain · Metal finish · Terracotta tone · Surface texture · Viewing conditions
Product dimensions may also vary slightly within reasonable manufacturing tolerances.
Please review the applicable product page carefully before ordering, including any available information concerning:
Product dimensions · Materials · Included components · Intended use · Water-use or plant-care information where applicable · Assembly information where applicable · Cleaning instructions · Care guidance · Recommended use · Product-specific limitations
We reserve the right to correct errors in pricing, promotions, specifications, availability, descriptions, images, or other Site content.
If a material error affects an order already placed, we may provide an appropriate correction, replacement, cancellation, or refund.
3. Your Account Security
You may choose to create an Aurenexa account.
You are responsible for:
Maintaining the confidentiality of login credentials · Providing accurate account information · Protecting your account from unauthorized access · Notifying us promptly of suspected unauthorized activity
If you suspect unauthorized activity involving your account, please contact:
4. Prohibited Conduct
You may not:
Use unauthorized bots, scrapers, or data-mining systems · Submit fraudulent orders, claims, payment information, chargebacks, or reviews · Gain unauthorized access to systems, accounts, or data · Copy or misuse Aurenexa content · Introduce malicious software · Interfere with Site security or functionality · Impersonate Aurenexa or another person · Use the Site for unlawful or deceptive activity · Violate applicable laws or regulations
Aurenexa may restrict access, suspend accounts, reject transactions, or cancel affected orders where reasonably necessary and permitted by applicable law.